Cash-to-Card Operations effective April 8, 2025
Wet’n’Wild Hawaii has transitioned to Cash-to-Card Operations. This will provide a faster, safer, and more convenient experience for all.
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Tips for a great day!
- Always have a designated meeting area for those in your party if you become separated
- Remember to apply sunscreen regularly. Hawaiian rays are deceptively intense due to the cool ocean climate. Protective clothing, such as hats, t-shirts, and rash guards, are all helpful in preventing sunburn.
- Do not bring valuables if possible. If you must, keep all valuables in a secure area. Please do not leave valuables in your car or in bags unless they are kept out of sight.
- Ensure you stay hydrated throughout the day. Water and other beverages are available for purchase throughout the park.
Shower and Changing Facilities
The park offers both male and female shower, restroom and changing facilities conveniently located in the center of the park, adjacent to Davey Jones Lockers
Lost and Found
Lost and found is located at the Lifeguard Captain’s Booth, which is adjacent to the Big Kahuna water attraction.
Life Jackets
Life jackets are provided FREE of charge to guests who require their use. Life Jackets can be picked up from Hawaiian Waters Wave Pool and Water World area for free. Only you know the swimming/water skill levels, of your child or anyone you’re supervising. We strongly recommend all guest under 48″ or who are weak swimmers wear Coast Guard approved lifejackets where appropriate.
Locker Rentals
A limited number of single-day lockers are available for rent and are located in the center of the park adjacent to the Shower and Changing facilities. Lockers are sold on a first-come, first-served basis and cannot be reserved in advance. Guests may select from the following sizes: Small 12 x 12” and Large 12x 24”. No discounts are given for lockers, priced as stated below. To rent a locker, you can either use the kiosk or scanning the QR code directly on the locker of your choice using your mobile device.
Jumbo Locker (L: 16″ x W: 17 1/2″ x H: 21 1/4″)
- Weekdays: $26 | Weekends $28
Large Locker (L: 17” x W: 13 x H x 17”)
- Weekdays: $21 | Weekends $23
Small Locker (L: 17″ x W: 8″ x H: 17”)
- Weekdays: $16| Weekends $18
Food & Beverage
Outside food and beverages are not allowed in the park, except for bottled water. However, individuals with certain food allergens can be accommodated with advance notice, as noted below. Bottled water must be sealed in its original factory packaging. Personal water containers filled with ice and water are allowed but will be inspected at bag check. Glass containers are not permitted inside the park. The park offers a wide variety of food and beverages, including bottled water. You can re-enter the park by having your hand stamped when you exit. For safety reasons, barbecues and alcohol are not allowed in the parking area or inside the park.
Allergies: As much as we would like to accommodate guests with food allergies, we are not the food manufacturers/suppliers (we get all food and beverage product from third parties), and as such, we regret to inform you that THE PARK CANNOT, AND DOES NOT, MAKE ANY REPRESENTATIONS OR GUARANTIES WHATSOEVER REGARDING THE ALLERGY-FREE CONTENTS OF ANY FOODS OR BEVERAGES. At a minimum, guests with allergy concerns should avoid any foods or beverages unless they are packaged, and you are 100% confident in the manufacturer/supplier which has provided the Park with such food or beverage. Foods that are in any way unpackaged, prepared, or handled by the Park (as opposed to packaged goods, provided to you in a sealed package), have a higher risk of contamination with other products containing allergens, so in the interests of your safety, we strongly urge you to avoid all such unpackaged products provided by the Park.
Personal Food, Beverage and Coolers: In an event that it is medically necessary, (e.g., for diabetics, baby formula for infants, or allergy-safe foods for allergies) an exception may be made on a case by case basis. To assist in the process, if able and willing, please provide doctors note or prescription information. These exceptions will be made at the discretion of management. Please contact our guest relations with your needs prior to your visit. For the safety of our guests, no glass containers are allowed as well as coolers. Should you need to bring a small cooler for your medical needs it will need to be checked for contents.
Birthday Celebration Gift Policy
Only scheduled Birthday Parties are permitted to bring in gifts/presents. All gifts brought into Wet n Wild Hawaii for a scheduled Birthday Party MUST be UNWRAPPED, and/or contained in an unsealed gift bag and is subject to search. Wrapped gifts are NOT allowed into the park. You may receive wrapped gifts before entering the front gate security checkpoint and store them in your vehicle at your own discretion.
A scheduled Birthday Party is defined as an event booked through our Wet’n’Wild Hawaii Birthday Representative.
Personal Inner-tube Rentals w/Cabana Rental
Free inner-tubes available at every attractions. Get your own personal inner-tube when renting a private cabana – click here for details. Cabana Inner tubes are available for use at the following water rides and attractions: Hawaiian Waters Wavepool and Kapolei Kooler. Wet’n’Wild will not be responsible for misplaced or stolen inner tubes.
Service Animals
We welcome guests with their service animals at Wet’n’Wild Hawaii. Please explore the details below to ensure you have a seamless experience:
- A service animal is a dog or miniature horse that has been individually trained to do work or perform tasks for an individual with a disability.
- Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Wet’n’Wild Hawaii Employees are not able to take control of service animals.
- Only trained service animals are permitted inside Wet’n’Wild Hawaii. Emotional support animals, comfort animals and pets are only permitted in the parking lot areas.
- Service animals must be housebroken. Service animals are required to behave and not bark, growl, jump up on or lunge at other Guests or Employees. Corrective action must be taken if the service animal is not behaving appropriately.
- Service animals must remain on the floor and not on dining chairs or tables in food and beverage locations.
- Service animals are not allowed in water—including water features and fountains— on attractions or closer than 4 feet to the water on pool or wet decks.
- If a guest or their service animal is not able to follow the above requirements, they may be given a warning and/or asked to leave.
- Wet’n’Wild Hawaii fully complies with ADA requirements for Service Animals. These requirements may be found here https://www.ada.gov/topics/service-animals/
Parking
Wet’n’Wild Hawaii offer parking adjacent to the Park; autos and motorcycles are $22.00 per vehicle. Free parking with your Gold or Big Kahuna Season Pass. Designated disabled parking spots are also available on a first come, first served basis. Big Kahuna & Gold Season Pass holder, school, tour buses and 15 passenger vans are free. Fees for parking, food, merchandise, tube and locker rentals, games, special concerts or events are not included in the admission prices.
Other Key Items
Sunscreen, towels, and toiletries can be purchased at Surf Shack retail store
Notice to Parents & Guardians
To help ensure a safe, enjoyable, and family-friendly environment for all guests, Wet’n’Wild Hawaii Waterpark has implemented the following Youth Chaperone and Guest Conduct Policy.
All guests ages 17 and under must be accompanied by an Adult Chaperone, defined as a parent, legal guardian, or other responsible supervising adult who is at least 21 years of age and who traveled to the park with the minor’s party. Adult Chaperones must present a valid government-issued photo ID with both a photograph and date of birth upon entry.
One Adult Chaperone may supervise no more than five (5) guests ages 17 and under per day. Chaperones must be present at the time of park entry and remain inside the park for the duration of their minor party’s visit. Wet’n’Wild Hawaii strongly recommends that all youth guests remain supervised throughout their visit. The park reserves the right to modify this policy at any time without notice.
Wet’n’Wild Hawaii Waterpark does not assume responsibility or liability for unattended minors. Parents and guardians are solely responsible for the supervision, conduct, and behavior of all minors in their care and may be held legally liable for their actions.
Guests who violate park policies or engage in disruptive behavior may be ejected from the park without refund or detained at the discretion of park management on a case-by-case basis. While Wet’n’Wild Hawaii staff may attempt to contact a parent or guardian as a courtesy, the park is not responsible for minors who leave park grounds or for incidents occurring after departure.
We expect all guests to conduct themselves in a respectful and family-friendly manner at all times. Offensive behavior including line jumping, profanity, abusive language, inappropriate gestures, running, inciting running, blocking walkways or exits, or any disruptive conduct that interferes with the enjoyment and safety of others will not be tolerated and may result in removal from the park without refund.
If you become separated from your child during your visit, our team members are available to assist you. Please note that Wet’n’Wild Hawaii does not page guests over the park intercom. We strongly encourage families to establish a designated meeting location upon entering the park in the event anyone becomes separated.
Thank you for your cooperation and for helping us maintain a safe and enjoyable experience for all guests.